SodaPeak® 60-Day Results or Refund Guarantee Policy
Every order placed through sodazpeak.com is backed by our 60-Day Results or Refund Guarantee starting from the day your package is confirmed delivered.
1. Guarantee Coverage & Trial Period
We recommend taking SodaPeak daily for at least 30 days to allow botanical adaptogens to build full benefits. If you are not thoroughly satisfied with your results, you are entitled to a 100% refund of your purchase price.
Our guarantee covers opened bottles, partially consumed bottles, and even completely empty bottles returned within the 60-day window.
2. Steps to Request a Refund
To initiate a return under this policy:
- Email our customer service department at [email protected] with your full name, original order number, and refund request.
- Our team will issue a Return Merchandise Authorization (RMA) number and provide the correct warehouse return address.
- Place your bottles (full or empty) into a sturdy shipping package, clearly write your RMA number on the exterior of the box, and return the parcel via a trackable carrier service (such as USPS or UPS).
3. Refund Processing & Timeline
Upon physical arrival and logging of your returned package at our fulfillment warehouse, your refund will be processed back to the original credit or debit card used at checkout within 3 to 5 business days. Your banking institution typically reflects the credit on your billing statement within 1 to 2 statement cycles.
We do not deduct restocking fees. Return transit postage is the responsibility of the customer.
4. Exclusions & Marketplace Policy
This 60-day refund guarantee applies exclusively to purchases completed directly through our official website (sodazpeak.com). Purchases attempted through unauthorized third-party platforms such as eBay, Amazon, or Craigslist are not covered by our warranty.